Privacy Policy

Last updated: March 2025

1. Introduction

Vixen Chat (“we,” “us”) respects your privacy. This policy describes what information we collect, how we use it, and how we protect it when you use our website and services.

2. Information We Collect

We may collect:

  • Account information: email address and any details you provide when signing up or contacting us.
  • Payment information: processed by our payment provider; we do not store full card numbers on our servers.
  • Usage data: how you use the site (e.g. pages visited, features used) to improve the service and prevent abuse.
  • Device and log data: IP address, browser type, and similar technical data.

3. How We Use Your Information

We use your information to provide and improve the Service, process payments, communicate with you, enforce our terms, and comply with law. We do not sell your personal information to third parties for marketing.

4. Data Sharing

We may share data with service providers (e.g. hosting, payment processing) who act on our behalf and are bound by confidentiality. We may disclose information if required by law or to protect our rights, safety, or property.

5. Cookies and Similar Technologies

We use cookies and similar technologies to keep you logged in, remember preferences, and analyze usage. You can adjust your browser settings to limit or block cookies; some features may not work correctly if you do.

6. Security

We use industry-standard measures (e.g. SSL encryption, secure payment handling) to protect your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data subject to applicable law.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. Contact us to exercise these rights. EU/UK users may have additional rights under GDPR.

9. Changes and Contact

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change. Continued use of the Service after changes constitutes acceptance. For privacy-related questions or requests, contact us through the method provided on the Service.

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